Servizio Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used in connection with YESCO’s Servizio software and applications. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from Servizio users?

We collect your name, title, department, date of birth, work phone, mobile phone, home address, email, and other information that you enter into your Servizio account. We also collect the names of businesses near your locations, photographs you take using the application, and the outage information you input into the Servizio software.

When do we collect information?

We collect information when you input information into Servizio applications.

How do we use your information?

We use the information we collect to process leads and transactions for sign and lighting repairs and maintenance.

How do we protect Servizio user information?

We protect the security of PII by encrypting the transmission of data between Servizio applications and servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your device’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. We use this information to process your Servizio transactions and to customize Servizio applications to your preferences and usage patterns.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners (including Amazon web services) and third party application providers (including Google Maps) and other parties who assist us in operating the Servizio applications, conducting our business, or serving our users. We may also release information when it’s release is appropriate to comply with the law, required by our third-party providers, enforce our site policies, or protect ours or others’ rights, property or safety.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via email

      • Within 1 business day

We will notify the users via in-site notification

      • Within 1 business day

We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

      • Send information, respond to inquiries, and/or other requests or questions.

      • Process orders and to send information and updates pertaining to orders.

      • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM we agree to the following:

      • NOT use false or misleading subjects or email addresses.

      • Identify the message as an advertisement in some reasonable way.

      • Include the physical address of our business or site headquarters.

      • Monitor third-party email marketing services for compliance, if one is used.

      • Honor opt-out/unsubscribe requests quickly.

      • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at

info@yesco.com and we will promptly remove you from ALL correspondence.

YESCO

801-464-4600