Click Here for YESCO’s Privacy Notice for California Residents

GENERAL PROVISIONS

Thank you for visiting yesco.com. YESCO Administration LLC and its affiliated companies (referred to herein as “YESCO,” “we,” “us,” or “our”) maintain this website.

Please note that this Policy does not apply to other companies’ or organizations’ websites to which we link, or third-party sites that link to us.

This privacy policy discloses how we collect, use, share, and protect your Personal Information (defined below), including but not limited to information gathered from participating in this site and purchasing products and/or services from us.

THE INFORMATION WE COLLECT

We may collect Personal Information (defined below) directly from you, such as information you enter on this site, you provide to us in connection with the purchase or sale of goods or services, from publicly available sources, and from third parties. The type and amount of information we collect about you varies according to how you use this site and what information you give to us.

COLLECTION OF PERSONAL INFORMATION

The majority of the features on our websites are offered without collecting any Personal Information from you; “Personal Information” means personally identifiable information, such as your name, position, company, street address, telephone number, fax number, date of birth, email address, and other identifiers that permit personal, physical or online identification of a specific individual. You can browse most of our websites and view much of our content on our website anonymously.

There are certain site features that require you to provide certain Personal Information. For example, we collect Personal Information when you make a request for a proposal or other request for contact, submit a credit application, or purchase products from the YESCO Store.

When you make a purchase, we may also collect your credit card information as additional Personal Information. We will use credit card information only to complete the transactions you have requested. If YESCO processes your product or service order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases, and to credit card transaction processing services.

Providing us with Personal Information is entirely optional and voluntary; however, if you do not provide the Personal Information requested, we may elect to not make the related product or service available to you.

COLLECTION OF NON-PERSONAL INFORMATION

We may also collect and store non-personally identifiable information about your visit whenever you interact with our websites. For example, we may automatically collect your domain name; IP address; means of entry to the site; the type of browser and operating system used to access the site; browsing history; the date, time and duration of each visit; your preferred language, and the pages you visit.

HOW WE USE COLLECTED INFORMATION

Once collected, we may use your Personal Information in a number of ways, including, but not limited to, communicate with you to provide information about YESCO; to fulfill your request for our products, programs, or services; to respond to your comments and inquiries; and to offer you other products, programs, or services that we believe may be of interest to you; to fulfill and/or deliver products and services.

Other purposes for use and processing your data may include:

  • Verifying your identity;
  • To provide you with prompt and effective customer service;
  • To conduct internal assessments of YESCO products and services;
  • Improving the design and style of our website;
  • Sending you service messages to communicate information about YESCO. For example, we may respond to a request for information with an e-mail, and we will also occasionally send notices, information, or marketing materials; and
  • To help us understand our customer’s purchasing trends and the creation of new program offerings.

We may also share your Personal Information with our vendors, subcontractors, and suppliers for the purposes of order fulfillment.

INFORMATION FROM OTHER SOURCES

Personal Information you have provided may be used in combination with other information obtained through other means. For example, we may use your name, company, and email address provided to us in conjunction obtaining third-party credit reference information when you submit a credit application to us.

PHOTOGRAPHY AND VIDEO RECORDING

We may photograph or video record the completion of a sign repair or installation. These images and videos will generally be used for proof of our performance and in connection with our marketing/publicity materials. When using photographs or videos of products provided to you for marketing or publicity purposes, we will generally rely on our legitimate interests in promoting YESCO, our activities, and our overall aims and objectives.

IF YOU DO NOT WANT US TO PHOTOGRAPH OR VIDEO RECORD OUR WORK, PLEASE SPEAK TO YOUR YESCO ACCOUNT EXECUTIVE.

USE OF NON-PERSONALLY IDENTIFIABLE INFORMATION

Non-personally identifiable information, including information automatically gathered by our Web servers, is used in many ways, including, but not limited to, to determine overall site traffic, popularity of areas of the site, what our users are looking for, and from where our users are linking to us. This information may also be used for aggregate statistical reporting, to improve the design and content of our website, and to enable us to personalize your Internet experience.

WHO MAY USE COLLECTED INFORMATION

Information collected, whether personal or non-personal, may be shared within YESCO, its affiliated companies, and externally. YESCO does not disclose Personal Information to third parties except in the following instances:

  • The Personal Information provided to us may be transferred, disclosed, or shared with third parties to fulfill a request for our products, programs, or services and to those who may be engaged by us specifically to handle and deliver certain activities and perform other technical and processing functions, such as sending email, fulfilling orders, or otherwise operating our website. They have access to Personal Information needed to perform their functions, but are not given permission to use it for other purposes.
  • We may also disclose Personal Information to third parties: (1) when required by law or when the information is pertinent to judicial or government investigations or proceedings; (2) to protect and defend our rights and property, or to protect the personal safety of YESCO officers, personnel, or members of the public in appropriate circumstances; (3) when necessary to protect our interests, our website, the safety of its users, or the public; (4) to assist with auditing purposes; or (5) permit us to pursue available remedies or limit the damages that we may sustain.
  • Other than as set forth above, we currently do not intend to share your Personal Information with third parties for other purposes.
LAWFUL BASES

Under certain laws, we are required to rely on one or more lawful grounds to collect and use the personal information that we have outlined above. We consider the grounds listed below to be relevant:

  1. Legal obligation: Where the processing of your Personal Information is necessary for us to comply with a legal obligation to which we are subject (e.g., because we have to provide information to tax authorities).
  2. Contractual relationship: Where it is necessary for us to use your Personal Information in order to perform a contract to which you are a party or to take steps at your request prior to entering into a contract.
  3. Legitimate interests: We rely on this basis where applicable law allows us to collect and use personal information for our legitimate interests and the use of your personal information is fair, balanced and does not unduly impact your rights. For instance, it is in our legitimate interest to respond to a request for information submitted through our website using the Personal Information that you provide. When we process your Personal Information to achieve such legitimate interests, we consider and balance any potential impact on you (both positive and negative), and your rights under applicable data protection laws. We will not use your personal information for activities where our interests are overridden by the impact on you (for example, where use would be excessively intrusive, unless for instance, we are otherwise required or permitted to by law).
  4. Consent: We may obtain your consent to use your personal information in certain circumstances, e.g., to send you email marketing. We will ensure that when we obtain your consent, you are free both to give it and to decline to give it. Additionally, you may always withdraw your consent at any time without any further detriment to you.
CHILDREN’S ONLINE PRIVACY PROTECTION ACT (COPPA)

We do not solicit or knowingly collect information from minors under the age of 13, in compliance with the Children’s Online Privacy Protection Act (COPPA). If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at info@yesco.com. We will delete such information from our files within a reasonable time.

COLLECTION OF INFORMATION BY THIRD-PARTY SITES

Some of our sites may contain links to other sites. Other sites have their own information practices that may be different than ours. If you choose to use any of these links, you will be leaving our website and going to a third party (external) website. We encourage you to read the privacy policies at these external sites. We are not responsible for the privacy practices at these external sites or their use of any information they may collect from you.

In addition, you may have linked to one of our websites through another site. In such cases the site you linked from may collect information from users who click on the banner or link. You may want to refer to the privacy policies on those sites to see how they collect and use this information.

RIGHTS TO PERSONAL INFORMATION

Our website users and customers may modify, correct, change, or update personal information that we have collected or may initiate the removal of their personal record from our systems by contacting us at info@yesco.com.

Please note that we will honor your requests to exercise your rights to the extent possible and required under applicable law. Certain of these rights may only be available to you if you are located in the UK or the EU when you access our website. It is not YESCO’s intent to collect Personal Information from residents of the UK or the EU.

You have the right to:

  1. Ask us for confirmation of what personal information we hold about you, and to request a copy of that information. If we are satisfied that you have a legal entitlement to see this personal information, and we are able to confirm your identity, we will provide you with this personal information.
  2. Withdraw your consent at any time if we have relied on consent as the lawful ground to use your personal information.
  3. Request that we delete the personal information we hold about you, as far as we are legally required to do so.
  4. Object to the processing of your personal information where we: (i) process on the basis of the legitimate interests ground; (ii) use the personal information for direct marketing; or (iii) use the personal information for statistical purposes.
  5. As for the provision of your personal information in a machine-readable format to either yourself or a third party, provided that the personal information in question has been provided to us by you, and is being processed by us: (i) in reliance on your consent; or (ii) because it is necessary for the performance of a contract to which you are a party; and in either instance, we are processing it using automated means.
  6. Ask for processing of your personal information to be restricted if there is disagreement about its accuracy or legitimate use.

Please note that you also have the right to lodge a complaint with your local data protection authority (if applicable) about how we use your personal information. Please consider raising your concern with us first by contacting us at info@yesco.com. You can exercise any of these rights by contacting us using the Contact Us section on our website.

KEEPING PERSONAL INFORMATION SECURE

We take reasonable precautions to prevent the loss, misuse or alteration of your personal information. Unfortunately, there is no such thing as 100% security in the online environment. As a result, we cannot and do not guarantee the security of any personal information you transmit to us through or in connection with the website.

If you believe that your interaction with us is no longer secure (e.g. you consider that the security of any account you might have with us has been compromised) please immediately notify us by contacting us at info@yesco.com.

For certain Services, it may be necessary to collect payment to conclude the transaction. In such circumstances we use industry-standard secure socket layer (SSL) encryption and rely on third-party services for PCI compliance. Although we take reasonable measures to safeguard against unauthorized disclosure of a user’s data or personal information, we cannot control all Internet transmissions and cannot guarantee or warrant that data or personal information transmitted to us will never be compromised, accessed, or disclosed.

DATA RETENTION

If you have any questions about the retention periods for holding your personal information, please contact us.

COOKIES AND OTHER TECHNOLOGIES

A “cookie” is a file that a website stores in a user’s computer for future reference. Individuals may set their browsers to reject cookies; however, there are YESCO services, including services provided at store.yesco.com that may not function unless the user accepts the cookie. “Cookies” may be utilized by third parties that we contract with to provide certain functions. You may block or disable cookies or other trackers by changing the settings on your browser, but doing so may prevent you from accessing certain functionalities on our website. Some of the cookies we send are “persistent cookies,” files which remain resident on your computer until deleted or until they expire at a predetermined time. Persistent cookies are most commonly used to provide visitors with a customized experience by recording user preferences from previous visits. Other cookies we use are temporary, and expire as soon as your visit to our Web site terminates. They are commonly used for technical purposes to enable seamless navigation.

INFORMATION CORRECTION OR CHANGES

You have the ability to correct or change certain information in our records, such as your address and contact information. Generally, you may change this information at any time and as often as necessary. If you need assistance or have questions about correcting information, please email us at info@yesco.com.

GOVERNING LAW AS TO INDIVIDUALS NOT COVERED BY THE GDPR

As to individuals outside of the applicability of the GDPR, this Privacy Policy and the privacy practices of YESCO will be subject exclusively to the laws of the State of Utah within the United States of America, excluding its conflict of laws provisions, and you submit to personal jurisdiction in Utah. The parties irrevocably agree that the state and federal courts located in the State of Utah, U.S.A. shall have exclusive jurisdiction in respect of any dispute which may arise out of or in connection with this Privacy Policy. THE PARTIES HEREBY WAIVE TRIAL BY JURY.

OPT-OUT RIGHT

You have the option to “opt-out” of having your personal information collected by us, or used by us for secondary purposes, by contacting us via email at info@yesco.com, or at the telephone number below. Please note that some or all of the user provided information may be required in order for our website to function properly or to provide services.

EMAILS

If you have provided us with your email address to subscribe to one of our services or to receive notifications or updates about one of the offerings and you wish to change your address or no longer wish to receive these communications, simply follow the unsubscribe instructions that appear in these email communications or email us at info@yesco.com with your request.

Please note that any information that we have collected may remain in back-up storage, archival, and/or our log files, for some period of time after a deletion request. This may be the case even though no information about your account remains actively used as described in this Privacy Policy.

NOTIFICATION OF CHANGES

Periodically we may make changes to this Policy. You are responsible for periodically checking our website for changes to this Privacy Policy. Any such change will be effective immediately upon posting on our website. When significant changes are made to the policy which will directly impact how personal information is collected or used, we will notify you by additional means, where possible, such as posting a notice on our website or sending you an email, or some other prominent mechanism.

CONTACT INFORMATION

We welcome your feedback regarding this Privacy Policy. If you have any comments, questions or concerns about this Privacy Policy you may contact us at:

YESCO
Attn: Chief Marketing Officer
2401 Foothill Drive
Salt Lake City, UT 84109
Phone: (801) 464-4600
Email: info@yesco.com

LAST UPDATED

This Privacy Policy was last updated September 2022.